This little hotel does everything right! Richard & his staff went out of their way to provide advice, recommendations, book transport etc. They made my stay in Havana very efficient.... read more The rooms are spacious and beautifully appointed. All rooms have windows (with shutters) and balconies which allows for great airflow. Note that a lot of small hostals/B&Bs in the old centre have only interior windows. The breakfast is about 4 or 5 courses, and beautifully prepared and presented. The location was fantastic, walking distance to all the main sites in the old city. But most of all the staff (Chris, Johan, Jose) all seem to really care about providing the very best service!

  Lovely Hotel, beautiful old building, quirky interior. Comfortable and clean. In the heart of old Havana city. Staff were exceptional. went out of their way to make... read more sure we were comfortable and happy and well informed. Its in a busy part of the old town and sitting having a superb breakfast one can watch Havana life go by. Served a great mojito in a tea pot on our arrival. Recommend this hotel.

  We stayed here 4 nights on the first part of our trip to this fascinating country. As country dwellers we found the sights and non-stop sounds of Habana vieja... read more initially somewhat bewildering and this place is right in the middle of it. We won't repeat what others have said about the fabulous staff, welcoming attitude and nice breakfasts as it's all true. As a helpful comment for possibly older travellers there are steep stairs up to the reception and rooms, and the street outside can be noisy at night so earplugs might come in handy. Overall this is a place to experience Havana in the raw. It's safe and so much more authentic than the sterile city centre hotels. PS: They serve cocktails in teapots with a straw!

  Some people call it a boutique hotel, others a hostal, we call it our new home in La Havana. We were wowed and delighted as soon as... read more we stepped into this magnificent place and never expected to be so pampered by each and everyone, Sarai, Juana, Mariela, Rolando, Aramis are the A-team, captained by beautiful Yamiley. We will fall short talking about our stay because we might leave something out so we will sum up our visit to Havana as glorious and our stay at Balcones Murallas as splendid and "counting the days to return". If you want to get a real feel for Cuba, La Havana and its people, you must stay at Balcones Murallas and experience it yourself. This place has everything... location, location, location, cleanliness, decor, attentive staff, good food, and a real taste of the city . The tableware and the mojitos teapots are delightful. Just go there!!! They will arrange everything for you, since arrival until the time that you are reluctantly ready to depart.