Great hotel in the heart of old Havana - This hotel is right in the centre of old Havana. The area is very busy but incredibly safe. The hosts were very nice - especially Frank and Juana were incredibly... read more kind and helpful and came to talk to us every day. The streets are alive and loud until late at night! So if you are a light sleeper maybe request a room that doesn't face the street. For us it was not a problem. Everything is walking distance which is very comfortable! The breakfast was great. Unfortunately the airconditioning is not very strong and when we were there the WiFi was not working. If these things are important to you then double check if it works better before your trip starts.

  Great stay and calm moment of rest in the center of alive Havana. Great rooms, breakfast and very helpful staff. A Good start of Cuba Tour and getting to know... read more Havana Vieja. Rooms were high and stylish and great airconditioning. Also good help where to get what , as we were in some problems because of the not arrived luggage.

  What an incredible place to stay in the heart of Havana. We knew we wanted to stay at a private business, as anything else is operated by the Cuban government... read more (please look up how to keep your tourism money out of their hands) and we took the plunge on Balcones Muralla. Rooms are clean, staff is outrageously friendly, generous, and helpful. We could not have picked a better place to stay. This is the place we will always come back to on our future travels to Cuba as Americans.

  I stayed at this hotel for two nights before starting a tour around cuba. I cannot recommend it highly enough - the staff are all incredibly and made me feel... read more completely at home, from arranging my taxis, to helping with excursions and a welcome cocktail on arrival! The rooms are charming & clean and the location is ideal, you really feel like you’re in the heart of the community!

Food is unreal (I had dinner here twice!) & the chef was incredibly accommodating and was still able to provide the most delicious 4 course dinner without gluten or peanuts!

Breakfast is served in courses out on the balconies & really is lovely. I can’t wait to come back - thank you so much for such a wonderful start to my trip! More